Maybe it is a little unfair to say Excel is the world’s worst Customer Relationship Management (CRM) System because it technically is not a CRM. Why is Excel it the world’s worst CRM then? Well, because a lot of people insist on using it as a CRM solution when it...
There are obviously many things that need to be done when running a business. Chief among those tasks is to get customers to buy your product. Many factors come into play with growing a customer base such as various forms of marketing and advertising, a Customer...
What is Customer Relationship Management (CRM)? How does it work? What does it do for me? These are all great questions. It will take a little explaining to answer them. First, let me tell you what a CRM is. CRM software that allows a business to manage all the...
What is a sales process? A sales process is a step by step process that identifies the steps to be completed at each stage of the sale. Generally, a Customer Relationship Management (CRM) or a type of project management software is needed to do this effectively....
Small to medium sized (SMB) companies have many choices of CRM software options, yet choosing a solution that actually meets their needs is a tremendous challenge. SMB have needs that are as great as any large company but often do not possess the financial resources....
