2 Steps That Will Make Your CRM Implementation Simple

2 Steps That Will Make Your CRM Implementation Simple

Raise your hand if don’t like change! We are creatures of habit, so when you bring something new to us we are typically very resistant towards it. Implementing a Customer Relationship Management (CRM) is no different. It’s very likely that you have received push back...
CRM Trends Include Data Analytics & Customers First

CRM Trends Include Data Analytics & Customers First

Customer Relationship Management (CRM) software is more important than ever. It has become the age of the customer, at least according to Forrester Research. Customers, now more than ever, have a way of communicating their happiness or their displeasure with your...

A Common Misconception About Using a CRM Application

I know a lot of people who use Customer Relationship Management software (CRM), and a lot of them have this common misconception about using a CRM application. They seem to only use it as a contact management system. However, that is only one function, of many, that...