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Customer Relationship Management (CRM) Software |
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Customer Relationship Management (CRM) Software |
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Adapt Soffront CRM to your business needs with Soffront Customization Tools. Customize not only for the initial deployment but also for the changing business needs. Reduce implementation costs, accelerate deployment, minimize the risk of failure and protect your investment in Soffront CRM, with Soffront Customization Tools. In conjunction with the configuration and individual personalization features of Soffront CRM, this powerful tool reduces your implementation costs, accelerates deployment, minimizes the risk of failure and protects your investment. Database and UI customization Customize the database by adding tables and fields. Add and modify fields to existing tables. Create new tables and clone from existing ones. Change the user interface by creating new forms and redesigning existing ones. Configure the child objects to be displayed with the main table. Do all this with no coding. Just one click generates the designed form on the web. With a little knowledge of scripting and the Soffront API, you can accomplish even more. Form Designer Soffront's unique form designer allows CRM administrators to easily and quickly create sophisticated database forms with minimal effort. The form designer is completely web based, so you can create your forms straight from your browser. It requires no real technical know-how and you needn't write a single line of code! Just one click generates the designed form on the web.  Configurable workflow Configure the workflow to match your business process. Each step in the workflow stream can invoke a customized form. Access to the customized forms and the fields, is based on the role based security model. Automate repeatable step-by-step processes and improve productivity. Soffront workflow designer uses a visual environment for designing business processes by dragging and dropping states and actions into a user-defined sequence. Each step in the workflow stream can invoke a customized form. Access to the customized forms and the fields, is based on the role based security model. You can assign different workflows to different user roles. Create automated alerts and notifications based on action or state changes. Setup pre-defined automated processes to occur based on a triggered event, change in information, or lack of action within a specified timeframe.  Flexible architecture Soffront CRM is designed to offer unmatched adaptability. The web based 3-tier architecture delineates the data layer from the UI and the business logic. Soffront offers COM based interfaces to its object model to facilitate easy integration with other applications. Documented API and Web Services Soffront CRM offers full compatibility and flexibility to integrate into existing .NET programs without customization. Soffront also offers a fully documented API for easy customization. Painless upgrades No need to rip off the customizations when you upgrade. They are automatically ported. Up and running in days Soffront guarantees successful implementation on the strength of its architecture, the customization tools and the Smooth Start implementation methodology. You will be up and running in days! Customers work jointly with Soffront Professional Services to reduce implementation costs. |
