Marketing, Process Improvements, Sales and Marketing
Depending where you are in your company as far as job title, sales, marketing or customer service, you’ve probably spent more time than you wish managing an ever increasing list of day to day operations. Have you ever asked yourself why? Limited resources,...CRM Software, Process Improvements
With all the focus these days on automation of various tasks, it seems like a good time to reflect on when and why it’s a good idea to not forget the human element of good customer service. Sure, automation of customer service functions can save companies money and...