Why CRM?

CRM Software organizes communication with your clients, it allows for scalable solicitations via email, it tracks and records contact history, Soffront is unique in that it combines your Contact Database and managment i.e. traditional CRM functions with a robust Email Marketing platform. Striking two birds with one stone type of situation.

CRM Solutions are plentiful, back in 1992 when Soffront was first established CRM was not a household acronym. We’ve seen a lot of changes since then, went through about 4 revolutions in hosting technology, until today Soffront CRM is hosted on Amazon cloud providing 99.9% uptime and security. But many other CRM companies are on Amazon’s cloud too. What’s the differentiation between us and them? Well the answer is more subtle then you might think. The final analysis is that actually using your CRM & Email Marketing platform is much more important then the specific feature differences between competing products.

adoption survey

Soffront is very feature rich, with multiple built in tools that our competitors do not have, but in the end it boils down to this, Does the salesperson find a personal ROI/ROT (return on time) by using your system? And if they don’t then all the poking and prodding in the world won’t matter. If your CRM software solution comes with a lot of friction, then we recommend you trial us out.

 

You’ll love our tab based architecture:

Touch CampaignIt’s by far the easiest platform to set up Touch aka Drip email camapaigns.

 

You’ll love our reporting features, giving you in depth insight into your business processes:

crm reports and forecasts screen

Touch Campaign Report

 

 

Business Coaches Love Soffront. Part 1

Ron_Palzewicz_Video_Screenshot“Some of the benefits of Soffront…having all our information all in the same place in one database, we have 8 coaches and 7 support teams, and knowing who is talking to who at any one time, knowing where a lead is in the sales process, what email they clicked on,  just tracking that information  and  compiling it and using it to make us more efficient…”

-Ron Palzewicz ActionCoach

David-Gazave“We’ve been able to unify our tools together. I’ve experienced a lot of other CRM’s but for us Soffront is a great fit because of it’s simplicity”

-David Gazave ActionCoach

Brad-Flynn2“The email marketing capacity is incredible. It gives me great leverage in most of my marketing campaigns. I wouldn’t hesitate to recommend Soffront”

-Brad Flynn ActionCoach

Sign up for Soffront CRM here

Soffront CRM software, an overview

 

Customer Relationship Management software you will actually use!

Got Options? We do! but before the list below overwhelms you, know that we’re here for you every step of the way, our software is naturally intuitive, and if you need extra assistance check out our resource page for more recorded webinars, or our knowledge base or purchase one of our Quickstart programs which offer customized CRM service.

Ask us for more info or check out our exact SMB (small-medium business) offerings here

  • Hosted Option
  • Instant Signup and Trial
  • Sales Automation
  • Lead and Customer Management
  • Relationship Types
  • Opportunity Management
  • Forecasting
  • Calendar and Task Management
  • Social Media Integration
  • Marketing Automation
  • Lead Capture Forms
  • Segmentation and Targeting
  • Email Newsletters
  • Drip Campaigns
  • Social Campaigns
  • Campaign Rules
  • Marketing Library
  • Customer Service
  • Ticket Management
  • Project Management
  • Project Tracking
  • Defect Tracking
  • Email Integration
  • Outlook Integration
  • Email Dropbox
  • Reporting/Analytics
  • Ad-hoc Searching
  • Built in Reports
  • Customization
  • Database Customization
  • Business Processes
  • Business Rules
  • Multi-level Security Permissions
  • Web Service API 

Mobile
iPhone Native App
Android Native App

CRM News: Soffront Tab Based Architecture makes working in parallel a breeze

 

lang: en_US

 

User interface: human – machine interaction

Friction: the force resisting relative motion

The slightest hint of friction can often spell disaster for your productivity. This truth is seared into the soul of Soffront CRM. Soffront boasts the industries highest adoption rates specifically because the user interface is intuitive and natural. What is unique about the Soffront CRM user design?

 

Tab Based Architecture

Tab based architecture, similar to tabs on your browser, offers a very clean environment to pursue your work. Multi-tasking is a fact of life, especially in business communications, Tabs allow the Soffront user to easily work with several projects in parallel. Let’s review an example… Say you want to set up an email touch campaign, i.e. a series of emails automatically distributed over a scheduled period of time, as you begin your first email copy you get a call from a client who needs immediate help, instead of closing down your touch campaign you simply open up a new tab from your home page.

CRM homepage

You drill down through the customers notes and see that their problem is already solved so you let the customer know your team is on top of the situation and then you go back to your touch campaign, you don’t have to refind your place because you never left it, you simply click on the touch campaigns tab and you are right back in productive mode.

Tabs within Tabs

2014-11-12_1656_tabs_within_tabs
Soffront CRM tab based user interface is intuitive
Tabs make the entire Soffront CRM experience very intuitive. Touch campaigns are often the most tedious and disorganized tasks you can complete in many Email Marketing & CRM systems, but not so with Soffront. In Soffront your touch campaign is localized in one tab, with each email organized as a tab within that tab. You can even edit more then one touch campaign at a time. Copying and replicating emails are also very intuitive.
For these simple but ultra practical reasons you should consider using Soffront CRM as your main Email Marketing tool. You can sign up for a NO RISK free trial here: http://www.soffront.com